Bet4 Terms & Conditions — User Rights & Responsibilities

Welcome to bet4. The bet4 website and mobile app (collectively referred to as the "Platform") are operated under a valid licence and applicable regulations. By accessing or using this Platform, you acknowledge that you have read, understood, and agreed to be bound by all terms and conditions set out in this document.

These terms and conditions form a legally binding agreement between you ("User") and bet4 ("Company", "we"). If you do not agree with any part of these terms, please discontinue use of the Platform immediately.

These terms are supplementary to any specific terms that may apply to particular products, promotions, or services provided by bet4. In the event of a conflict, the specific terms will take precedence for the relevant context.

To access the full bet4 service, you are required to register a personal account. During registration, you must provide accurate, complete, and current information. Providing false information is a serious violation that may result in the termination of your account.

Registration requirements are as follows:

• You must be at least 18 years old on the date of registration.
• Each user is only permitted to hold one (1) active account only. Opening multiple accounts is strictly prohibited.
• Your bet4 account is for personal use only and may not be transferred or shared with any other party.
• You must use your full legal name as it appears on your official identification document.
• The email address you register must be active and accessible, as it is used for verification and important communications.

Identity verification (KYC — Know Your Customer) is mandatory before your first withdrawal is processed. You will be asked to upload a copy of your valid identity card or passport, along with proof of current address. This process can be completed directly in the bet4 mobile app within minutes.

Bet4 supports a wide range of payment methods to make your transactions seamless. All deposits and withdrawals are processed securely through integrated and trusted payment systems.

Accepted deposit methods include: FPX (online banking), Touch 'n Go eWallet, GrabPay, Boost, local bank transfers, and other e-wallet methods listed on the platform.

Terms relating to deposits and withdrawals are as follows:

• Minimum and maximum deposit amounts are as stated in the Deposit section of the platform at the time of the transaction.
• Deposited funds will be credited to your account in real time or within 15 minutes at the latest, depending on the payment method.
• Withdrawals can only be processed to the payment method that same with the one used for your deposit, for security and anti-money laundering purposes.
• Successful completion of KYC verification is a mandatory requirement before your first withdrawal is approved.
• Most withdrawals to digital wallets such as Touch 'n Go and GrabPay are processed within 5 to 15 minutes. Withdrawals to bank accounts may take up to 1 business day.
• Bet4 does not charge any processing fees for standard withdrawals. However, your bank or digital wallet provider may impose their own fees.

Bet4 offers a variety of bonuses and promotions from time to time to reward new members and loyal players. All offers are subject to the specific terms stated alongside each promotion.

General terms relating to bonuses are as follows:

• All bonuses are subject to wagering requirement as set. You must meet these requirements before any associated bonus or winnings can be withdrawn.
• Bonuses may only be claimed once unless stated otherwise in the relevant promotion terms.
• Bet4 reserves the right to withdraw or modify any bonus awarded in error or as a result of a technical fault.
• Users with duplicate accounts are not eligible for any bonuses, and all bonuses will be automatically cancelled.
• Abuse of the bonus system, including bonus hedging (bonus abuse/arbitrage), is strictly prohibited and may result in account termination.
• Betting limits when using bonus balances may differ from standard limits — please check the specific terms of each promotion.

All wagering activity on the bet4 platform is subject to the following general rules, in addition to the specific rules for each game type or sport.

• All bets that have been confirmed and accepted are final and cannot be cancelled except under certain circumstances as determined by bet4.
• Bet4 uses an independently verified random number generator (RNG) for all electronic games to ensure the fairness of every outcome.
• In the event of a technical disruption or system failure during an active bet, bet4 will process the resolution based on available data and internal resolution policies.
• Bet4 reserves the right to refuse, void, or limit any bet where there is evidence of manipulation, fraud, or a breach of terms.
• Minimum and maximum betting limits are set for each game and clearly displayed before you place a bet.
• Wins will be automatically credited to your account balance once the official result is confirmed.

For more information on specific rules for Sports Betting, Live Casino, or other games, please refer to the Help section on the platform or contact our customer support team.

As a bet4 user, you agree to use this Platform in a responsible, ethical, and legally compliant manner. The following are strictly prohibited:

• Use of bots or automated software to access, navigate, or place bets on the Platform.
• Fraud or manipulation in any form, including colluding with other players to manipulate game outcomes.
• Identity theft or using another person's personal information to register or access an account.
• Money laundering — using the Platform as a channel to transfer illicit funds.
• Posting harmful content, offensive, or threatening through any communication channel on the Platform.
• Exploiting bugs or technical vulnerabilities — if you discover any vulnerability, you are required to report it to our support team.

You may close your bet4 account at any time by contacting our customer support team via live chat. Before closure, all valid balances will be processed for withdrawal in accordance with standard procedures, subject to completed KYC verification.

Bet4 reserves the right to suspend or terminate your account without prior notice in the following circumstances:

• Confirmation that the user is under 18 years of age.
• Detection of duplicate accounts under the same name or with identical information.
• Suspicious activities or those related to financial fraud.
• Violation of any terms and conditions set out in this document.
• Requests from law enforcement authorities or relevant regulatory bodies.

If an account is terminated due to a terms violation, bet4 reserves the right to hold the account balance until the investigation is complete. All decisions made following the investigation are final.

Bet4 makes every effort to ensure the Platform operates without interruption at all times. However, there are certain limitations to our liability that you should be aware of:

• Bet4 is not liable for any indirect losses, financial harm, or loss of opportunity arising from technical disruptions, internet connection failures, or factors beyond our control.
• We do not guarantee that the Platform will always be available without interruption, particularly during scheduled maintenance.
• Content provided on the Platform is for entertainment and wagering purposes only — it does not constitute financial or investment advice.
• Bet4 is not responsible for the actions of third parties, including payment providers or game providers, that may affect the user experience.

Bet4 reserves the right to update, modify, or replace any part of these Terms & Conditions at any time at our discretion. Significant changes will be communicated to users via registered email or in-platform notification at least 7 days before taking effect, except in urgent situations requiring immediate action.

It is your responsibility to review this Terms & Conditions page periodically. The "Last Updated" date at the top of this page reflects the date of the most recent amendment. Continued use of the Platform following any amendment constitutes your acceptance of and agreement to the updated terms.

If you do not agree with the amendments made, you may close your account and withdraw all valid balances before the changes take effect.

If you have any questions, concerns, or feedback regarding these Terms & Conditions, our team is ready to assist you.

• Live Chat: Available 24/7 via the chat icon in the bet4 mobile app or website.
• Support Email: [email protected] (displayed as text only — please type manually)
• FAQ: Many frequently asked questions are answered in the FAQ ours.

The bet4 support team operates around the clock — no days off, no closing hours. We are committed to responding as quickly as possible to every inquiry received.